TPB tech® ORDER PROCESS
Our TPB tech experts will explore your cooking habits to determine how many inductors you need, what size of inductors are best suited and where they should be placed, giving you the most elegant and seamless worktop design, whilst maintaining the efficiency of a commercial kitchen.
Our thorough design process ensures that your worktop is a one-of-a-kind. We appreciate that a standard lead time for a worktop might take up to 14 days but this is not a standard worktop. The average lead time from order placement is 8-12 weeks, depending on the requirement. For our full process, please see below:
STEP 1:
TELL US ABOUT YOUR PROJECT.
Submit a copy of your kitchen's technical drawings for a TPB tech expert to review. Following this, your account manager will contact you to arrange a visit.
STEP 2:
BOOK YOUR PERSONAL DEMONSTRAtion.
Visit our experience centres to learn why TPB tech is a trusted supplier of Invisible Induction by homeowners and professional chefs around the world.
STEP 3:
DEFINITION & QUOTATION.
This is where you can add any extra devices and gadgets to customise your worktops e.g. invisible charging units, special edge details, etc.
You can choose between those different variables:
Color & surface finish
Number, type and disposition of all the different inductors
Interface (knob or touch)
Machining for sink and faucet
Accessories
STEP 4:
CUSTOM TPB TECH MANUFACTURE.
Your deposit payment means that you secure the price. We will begin the manufacturing process to create the pieces needed for your project. This can take up to 4 weeks.
STEP 5:
TECHNICAL REVIEW OF YOUR KITCHEN FURNITURE.
We only have 3 essential requirements for induction units to fit so we will need to confirm this has been met with your kitchen designer. This usually happens once the manufacturing process has started.
STEP 6:
BOOK YOUR TEMPLATE VISIT.
Once your kitchen furniture has been installed, our team will take a template to ensure accuracy for the fabrication of your worktops. This means that the furniture must be installed with no more changes to happen, and all sinks, taps, etc. are on site.
STEP 7:
TPB teCH TECHNICAL DRAWINGS REVIEW.
Your account manager will share a technical induction drawing with you to confirm the placement of your induction units and preferred configuration.
STEP 8:
FABRICATION ORDER.
Once the technical drawings have been confirmed, your order will be put into fabrication. This process can take up to 4 weeks. If you would like any additional cookware, we recommend you order it at this stage to avoid any transport fees at a later date.
STEP 9:
DELIVERY & INSTALLATION.
Your account manager will confirm when your worktops are expected to be delivered. Once confirmed, you will agree an installation date with the team.
STEP 10:
PROJECT REVIEW & WARRANTY AGREEMENT.
After all worktops have been installed, your account manager will arrange either an on-site visit, or a video call, to review the completed project and to sign the warranty agreement for our records.
needing help?
In case you need anything you can contact us in the following contact form. We will put you in touch with a TPB expert who will be happy to help!